Problem-framing series. Blog 3/3: PDSA Cycles
This blog series is written as additional resource for an academic program where participants undertake an intervention project that falls […]
Improvement, Leadership, Operational management, Team
Team
Culture, Emergency Department, Health care, Leadership, Operational management, Sense-making, Team
Collective sense-making in the Emergency Department. Results from a SenseMaker® study. Sense-making series 3
‘How do people in the ED figure out what’s happening?‘ ‘Do doctors and nurses hold the same views when making
Leadership, Sense-making, Team
How to improve sense-making in the Emergency Department (ED). Sense-making series 2
Today I am sharing my interpretation of a sensemaking study published in 2019. Prof Christianson has expertise in organisational behaviour,
Emergency Department, Health care, Leadership, Sense-making, Team
Features of sense-making in the workplace. Sense-making series 1
‘How can I know what I think until I see what I say’ Weick (2005) Whenever I mention my interest
Emergency care, Emergency Department, Health care, Operational management, Sense-making, Team
Sense-making in Emergency Departments
Interruptions, incessant multi-tasking, mobile equipment thus continuous reconfiguration of the physical space, noise, people, flux…. How do people that work
Health care, Leadership, Sense-making, Team
Functional boundaries and communication. ICU Congress part 2
It’s the same issues and similar workarounds…in every ICU that I’ve ever worked. Regardless of hospital, type of ICU, shift
Culture, Improvement, Leadership, Team
Relentless leadership
Lead like a relentless but reflective bulldozer. I’m off course referring to the LEAN Institute Africa’s 2014 summit theme. I’ve
Culture, Health care, Leadership, Team
A bad system will beat a good person every time
Remember the broken telephone game where one person whispers something into the next person’s ear and the message is passed