Collective sense-making in the Emergency Department. Results from a SenseMaker® study. Sense-making series 3
‘How do people in the ED figure out what’s happening?‘ ‘Do doctors and nurses hold the same views when making […]
‘How do people in the ED figure out what’s happening?‘ ‘Do doctors and nurses hold the same views when making […]
Everyone has a story, every story is different. I am currently data collecting for my PhD and speaking to various
Remember the movie ‘Back to the future’ where Marty (Michael J. Fox) travels through time, whilst figuring out what is
For most of my career I have had a foot in two worlds. One world is inside of a hospital
In business language the firefighting mentality is not meant as a compliment. Instead it refers to poor strategic planning and
A week ago there was an incident at one of the private hospitals. Nineteen new-born babies received the incorrect BCG
Have you ever joined a queue not knowing whether you are in the right queue because there is no signage….whilst
Place two fingers on the inside of your wrist just the below the thumb and feel your heartbeat…every 0.8 seconds
I’m regularly asked whether my experience working on an oil rig triggered my interest in improvement and system strengthening. Absolutely
Lead like a relentless but reflective bulldozer. I’m off course referring to the LEAN Institute Africa’s 2014 summit theme. I’ve